1. Introduction
Bergen Podcast Studio ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, book our services, contact us, or otherwise interact with our business.
By using our website and services, you agree to the practices described in this Privacy Policy.
2. Data Controller
The data controller responsible for your personal information is:
Bergen Podcast Studio AS
Sandviksveien 73a
Bergen, Norway
3. Information We Collect
We may collect the following categories of personal information:
Information You Provide

Name

Email address

Telephone number

Company name

Billing information

Booking details

Messages submitted through contact forms
Information Collected Automatically
When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Operating system

Website usage data

Cookies and tracking information
Payment Information
Payments are processed by third-party payment providers such as Stripe and Vipps. We do not store full credit card information on our systems.
4. How We Use Your Information
We use your personal information to:

Process bookings and payments

Provide podcast studio services

Communicate regarding bookings and inquiries

Deliver purchased services

Improve our website and customer experience

Analyse website performance

Comply with legal obligations

Send marketing communications where consent has been provided
5. Legal Basis for Processing
Under GDPR, we process personal data based on one or more of the following legal grounds:
Contractual Necessity
To fulfill bookings, subscriptions, and service agreements.
Legal Obligations
To comply with accounting, tax, and regulatory requirements.
Legitimate Interests
To improve our services, website functionality, and business operations.
Consent
Where required, such as for marketing emails and certain cookies.
6. Sharing Your Information
We do not sell personal information.
We may share information with trusted third parties that help us operate our business, including:

Stripe

Vipps

Google Analytics

Webflow

Email marketing providers

Accounting and bookkeeping services

IT and hosting providers
These providers are required to process information securely and in accordance with applicable data protection laws.
7. Data Retention
We retain personal information only for as long as necessary to:

Deliver services

Fulfill contractual obligations

Comply with legal requirements

Resolve disputes

Enforce agreements
Accounting and invoice records may be retained for the period required by Norwegian law.
8. Audio, Video, and Recorded Content
Clients retain ownership of recordings created during booked sessions unless otherwise agreed in writing.
We may temporarily store recordings to facilitate delivery and post-production services.
Unless otherwise agreed:

Recordings are stored for up to 7 days after delivery.

Clients are responsible for downloading and backing up delivered files.

Files may be permanently deleted after the storage period.
9. Marketing Communications
If you subscribe to newsletters or marketing communications, we may send updates, offers, and relevant information.
You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.
10. Cookies
Our website may use cookies and similar technologies to:

Improve user experience

Analyse website traffic

Measure marketing effectiveness

Remember user preferences
Where required by law, visitors will be asked to consent to non-essential cookies.
Users can manage cookie preferences through their browser settings.
11. Your Rights
Under GDPR, you have the right to:

Access your personal data

Correct inaccurate information

Request deletion of your data

Restrict processing

Object to processing

Withdraw consent

Request data portability

Lodge a complaint with the relevant supervisory authority
Requests can be submitted using the contact information listed above.
12. Data Security
We implement reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
13. International Transfers
Some of our service providers may process data outside Norway or the European Economic Area(EEA).
Where this occurs, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
14. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be published on our website with a revised effective date.
16. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is processed, please contact:
Bergen Podcast Studio AS
Website: bergenpodcaststudio.no